Shipping policy
Last updated: November 7, 2026
Korean Beauty ships purchases from https://koreanbeautylabuk.com to U.S. delivery addresses accepted at checkout. Any limitations affecting an address will be disclosed before payment.
Processing and transit
Order preparation normally takes 24–48 hours, excluding weekends and public holidays, after confirmation and payment.
After carrier handover, the estimated U.S. transit time is 5–15 business days. These are separate periods.
Business days mean Monday through Friday, excluding applicable public holidays. Any item-specific preorder date or different estimate will be disclosed before purchase.
Shipping charges
Standard shipping to accepted U.S. delivery addresses is free on all orders.
Available delivery services and the total shipping charge are displayed before payment. A faster service applies only to the handling or transit feature expressly described with that option.
An optional delivery-protection purchase does not remove rights you already have if goods are not supplied as promised.
Tracking and split shipments
Where tracking is available, we send the details after dispatch. The carrier’s tracking record can take time to display its first scan.
If an order is divided into parcels, we will provide the available tracking details for each parcel. Contact support@koreanbeautylabuk.com if you cannot locate your dispatch information.
Delays and unshipped orders
If we cannot dispatch within the promised period, we will notify you, explain the revised timing and offer the applicable choice to agree to a delay or cancel for a prompt refund.
If we cannot fulfill the order or the necessary consent is not obtained, we will cancel and refund the unshipped goods as required by law. Carrier estimates do not remove these obligations or remedies available under applicable law.
Delivery issues
Review your address before ordering and contact us promptly about corrections. We will explain any actual, additional redelivery charge before requesting payment.
If an item arrives damaged, is missing or appears delivered without having been received, contact support@koreanbeautylabuk.com with your order number. We will investigate with the delivery partner and provide the appropriate resolution.
Customers may report these issues whether or not they bought optional delivery protection.
If an order ships internationally into the United States, we will disclose any customer responsibility for import charges before purchase. Please contact us before ordering if an import charge or delivery condition is unclear.
Contact
Email: support@koreanbeautylabuk.com
Telephone: +1 332 241 6221